Technical Support

This live Internet broadcast runs in the following browsers:

  • Internet Explorer 7 and above
  • Firefox 3 and above
  • Google Chrome
  • Safari

In order to view the live feed, you will need:

  • Adobe Flash Player version 9 or higher
  • An Internet connection speed of 512 kbps or higher
  • The above requirements do not apply to the iPhone or iPad
  • Java Script enabled

Automatic System Requirements Check

Please allow up to 30 seconds for the system to perform this check. You should see a successful system check message appear below. If you do not see a success message, please see suggested solutions below.

Accessing media from behind a firewall:

Occasionally, firewalls and/or proxy servers do not allow videos to play through internal networks. If you feel you may be experiencing a problem with a firewall, please try one of the following:

  • Connect to the broadcast site from outside the firewall
  • If this is a corporate firewall, ask your MIS department to open port 80, which supports audio and video streaming

If you need further assistance, please call 1-866-860-9172.