Technical Support
This live Internet broadcast runs in the following browsers:
- Internet Explorer 7 and above
- Firefox 3 and above
- Google Chrome
- Safari
In order to view the live feed, you will need:
- Adobe Flash Player version 9 or higher
- An Internet connection speed of 512 kbps or higher
- The above requirements do not apply to the iPhone or iPad
- Java Script enabled
Automatic System Requirements Check
Please allow up to 30 seconds for the system to perform this check. You should see a successful system check message appear below. If you do not see a success message, please see
suggested solutions below.
Accessing media from behind a firewall:
Occasionally, firewalls and/or proxy servers do not allow videos to play through internal networks. If you feel you may be experiencing a problem with a firewall, please try one of the
following:
- Connect to the broadcast site from outside the firewall
- If this is a corporate firewall, ask your MIS department to open port 80, which supports audio and video streaming
If you need further assistance, please call 1-866-860-9172.